Osteopathy Southampton ~ Osteopath Botley ~ Chinese Medicine Southampton ~ Acupuncture Southampton ~ Back Pain Southampton

The Totalcare Clinic Testimonials

We appreciate our clients taking the time to give us feedback on our services. We always like to know how well we are meeting our clients goals and expectations and whether we live up to the high standards we set ourselves.

Please find below a list of current testimonials we have received. If you have used our services and would like to leave us a testimonial, please do contact us.


What started as ear ache became worse and was diagnosed as probable trigeminal neuralgia, the only option I was given was character changing pain killers or tranquillisers. I got to the point that I could no longer exercise as the pain was building up; all of the tension was held in my neck and shoulders. I made the decision to try the Totalcare clinic as the web site gave plenty of options for treatment, osteopathy, cranial osteopathy or acupuncture.

After the first visit I felt instantly better and was given the insight that I may be able to resolve the situation instead of putting up with it for the rest of time. After conventional treatment for a few visits the interval between visits become greater, I was given some simple exercises to complete at home as a coping method. I have started to build up my previous abandoned exercise regime and the future is looking positive without the use of pain killers or tranquillisers.

8th June, Barry, Botley

Our son suffered from terrible colic which left him very upset and stressed. He also had developed a flat spot on his head due to having trouble moving his neck to the right after a difficult birth.

At three months old we took him to Francesca for Cranial Osteopathy, and after just two visits we noticed a dramatic improvement in the colic symptoms, he also moved his head to the right with ease, it was like having a different baby - extremely content and relaxed.

The flat spot on his head has really improved and we now have a very happy, very calm 6 month old baby. We can not recommend this treatment enough.
Many thanks.

October 20, Ali Barrett, New Forest

I had been suffering from lower back and shoulder pain when I first came to The Total Care Clinic for treatment. Through a combination of manipulation and massage, the osteopath helped alleviate the initial pain, and in addition she worked to identify the underlying causes. From there she has recommended a series of exercises and stretches that have enabled me to strengthen my back, shoulders and knees to help me avoid these problems in the longer term.

Thanks to the osteopath's work and guidance, I have been able to become far more active, even to the extent that I am now in training for the Great South Run, something that I would not have contemplated a year ago. 

I can highly recommend the Total Care Clinic's expertise and approach to osteopathic care.

August 24, Nick, Southampton

My husband and I had been trying to conceive for almost a year. Although I have never tried acupuncture before, I had heard how good it can be for overall well being and also specifically for fertility that I wanted to give it a go before going down the more conventional (and stressful) medical route.

I went to see Michelle and after just two menstrual cycles, successfully fell pregnant! I found the whole experience enlightening and was really impressed with the level of individual attention and care that I was given at the Totalcare Clinic. I would recommend anyone who has been trying desperately for a baby to try acupuncture. I will certainly be coming again for any future concerns or ailments!

August 11, Elena, Southampton

I noticed that my 4 month old twin boy had developed a flat spot on the side of his head as he favoured turning and sleeping on one particular side.  After just one cranial and osteopathy treatment I noticed a difference in his neck movement and how he slept at night in his cot.  He continued to improve after each session and now has full movement to the left/right hand side and believe this has helped to correct his flat spot.
June 30, Tracey, Botley

I was diagnosed with Trigeminal Neuralgia and suffered with severe pain on the left side of my head, tingling along the left side of my jaw and numbness across my lips plus my left eye flickered. I was prescribed a series of drugs which I found I was either allergic to or they gave me little relief from the symptoms. Michelle McWilliam was recommended to me as an osteopath with special interest in cranial osteopathy.

After only a few sessions I noticed an improvement in all of the symptoms which I had not obtained through the prescribed drugs. I continued treatment with Michelle and reached a point where I was free from the intense pain and the other symptoms. I certainly did not expect this outcome when osteopathy was first suggested to me. I had no idea osteopathy could be used for the treatment of Trigeminal Neuralgia and would advise anyone with this condition to try it. It worked for me!

June 16,   Jenny, Chandlers Ford.


Ian is well thought off among his patients. He maintains exceptionally high standards of care, Extremely knowledgeable
April 18, Emad Shenouda (Consultant Neurosurgeon & Spinal Surgeon at NHS.


Not only I have been treated personally by the Total Care Clinic, but have also referred some of my own clients to them when I have felt that they would benefit from their treatments. I have no hesitation in providing a recommendation for them
Service Category: Osteopathy, Year first hired: 2004 (hired more than once), Top Qualities: Great Results, Personable, Expert, Lou Oram - Sports Massage Therapist, April


I started the acupuncture sessions with an open mind about whether they could help me find long-tem solution to my sleeping disorder.

I expected the insertion of the needles to be painful although a friend who had undergone treatment reassured me it was not. I was pleasantly surprised to find that it was in no way painful and that the whole process was in fact very relaxing. I was extremely impressed by Michelle’s professionalism.

She took the time to find out a lot of background information about my general health and offered advice about diet and exercise. I was delighted to find after two months of treatments there had been a clear break through and I was sleeping soundly. Six weeks later and I am still sleeping through the night and believe that this is entirely due to Michelle’s expertise in the use of acupuncture.

February 09, Tracey, London


For about two years I have suffered from tight hamstring and glutei muscles which got progressively worse to the point where simply walking aggravated them. When sitting or driving I got sharp pains from my left leg.

I wasn't sure why the condition started, but a contributing factor was my pelvic alignment and rotation which I’ve had since childhood. I tried many forms of exercise, stretches, Yoga, Pilates, deep tissue massage and visited a chiropractor for six months without seeing any improvement.

As a last resort I decided to try acupuncture. At first I though it wasn't responding to the treatment but once the electro-acupuncture started I began to see an improvement and eventually the pain decreased to a minimum in my left leg. The hamstring and glutei muscle are more relaxed and I can sit and drive comfortably without the pain.

I am amazed by the effectiveness of the treatment and relieved that my condition is improving

January 31, Alison, London